Privacy Policy — Preplan a Funeral

1 Information We Collect

When you opt in through our website, landing pages, or partner forms, we may collect the following:

Full name
Email address
Phone number
General location information
Any additional details you voluntarily provide

We may also collect non-personal information automatically through cookies and analytics tools when you visit our website.

2 How We Use Your Information

Communication — To provide information about preneed funeral planning products and services
Marketing — To send relevant email and SMS marketing communications you have consented to receive
Sales — To connect you with a licensed preneed sales agent in your area
Operations — To manage and improve our marketing programs and lead nurturing processes
Customization — To tailor communications to your expressed interests and needs

3 SMS Communications

By providing your phone number and consenting to SMS communications, you agree to receive text messages from Preplan a Funeral or Grieve Well Live Well, as applicable. The following terms apply:

SMS Program Terms

Message Types

Preneed funeral planning information, appointment scheduling, sales agent follow-up, informational content about our services, and grief support resources.

Frequency

Message frequency varies based on your engagement and inquiry stage.

Rates

Message and data rates may apply depending on your carrier and plan.

Opt-Out

Reply STOP to any message to unsubscribe. You will receive one confirmation and no further messages will be sent.

Help

Reply HELP to any message, or contact us at support@gofintra.com.

Carriers

Carriers are not liable for delayed or undelivered messages.

Mobile Data

Mobile information collected through Preplan a Funeral and Grieve Well Live Well will not be shared or sold to third parties or affiliates for marketing or promotional purposes. This applies to all SMS programs operated under both brands.

Consent to receive SMS is not a condition of any purchase or service and may be withdrawn at any time.

4 Information Sharing

We do not sell or trade your personal information to outside parties for their own marketing purposes. We may share information only in these limited circumstances:

Service providers — Trusted third parties who assist in operating our website, marketing platform, or communications, subject to confidentiality agreements
Licensed sales agents — Preneed funeral planning professionals who may contact you in connection with your inquiry
Legal requirements — When required by law or to protect the rights, property, or safety of our organization or others

5 Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. Access to your information is limited to authorized personnel. While we take these precautions seriously, no method of transmission over the internet is completely secure.

6 Your Choices

You have the following rights regarding your personal information:

Opt-out — Unsubscribe from email via the unsubscribe link in any message, or reply STOP to opt out of SMS
Access — Request a copy of the personal information we hold about you
Correction — Request that inaccurate information be updated
Deletion — Request removal of your personal information, subject to any legal retention requirements

7 Cookies & Tracking

We use cookies and similar tracking technologies to understand how visitors interact with our website and to improve our marketing efforts. By using our website, you consent to the use of cookies in accordance with this policy. You may disable cookies through your browser settings, though this may affect site functionality.

8 Contact Us

Questions or concerns about this Privacy Policy? Reach us at:

Email — support@gofintra.com

We may update this policy periodically. Material changes will be reflected in the "Last Updated" date above.